Privacy Policy

Information we process

When you use a PDF tool, the service receives the files you select, the operation and settings you choose, your IP address, browser user agent, and basic request timing. If you contact us, we receive the information in your message and your email address.

How information is used

• To perform the conversion or PDF operation you request.
• To prevent spam, automated abuse, excessive usage, malware, and attacks.
• To diagnose failures and maintain service reliability.
• To measure aggregate usage when you consent to analytics.
• To respond to support, privacy, or legal enquiries.

File storage and deletion

Tools labelled “Processed in your browser” do not upload document contents. Other tools use temporary server processing. Most generated server files become eligible for automatic deletion after 15 minutes and are normally removed within about 20 minutes. Phone scan sessions expire after 30 minutes, while interrupted advanced-processing workspaces can exceptionally remain for approximately 30–45 minutes. Operational failures or hosting-provider backups may extend retention. Read Security & Privacy for the plain-language processing summary.

Cookies and analytics

An essential PHP session cookie may be used for service operation and security. Google Analytics loads only if you choose “Allow analytics” in the consent notice. You can change this choice through the Cookie settings link in the footer. Read our Cookie Policy for details.

Advertising

Reserved advertising locations may appear on public content pages, but Google advertising is disabled until the service has a valid publisher configuration and the required consent controls. If activated, Google and its advertising partners may process device identifiers, approximate location derived from an IP address, ad interactions and related technical data according to your available privacy choices. Uploaded document contents are not intentionally provided to advertising services. See the Cookie Policy for the current activation status and storage details.

Sharing and processors

We do not sell file contents. Hostinger provides the web hosting and VPS processing infrastructure. Google Analytics receives limited website analytics only after consent. If advertising is activated, Google and its advertising partners process the advertising data described above. Document contents are not intentionally sent to Analytics or advertising providers. Hosting and certificate providers may process connection metadata necessary to deliver the service. Information may also be disclosed when required by law or necessary to protect users and the service.

Security and retention

We use rate limiting, file-size limits, access controls, HTTPS and automatic cleanup. No online system is risk-free. Application operation logs are retained for a configured period, 30 days by default, for abuse prevention and incident investigation. Read Security & Privacy for verified controls and limitations.

Your choices and rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of personal information. Because files are not connected to an account, we may be unable to identify a specific temporary file after deletion.

Children

The service is intended for a general audience and is not directed to children under 13. A parent or guardian who believes a child supplied personal information should contact us.

International processing and changes

The web tier and VPS are hosted through Hostinger. The physical data-centre country is not encoded in the application and is not claimed as fixed on this page. Hosting and service providers may process information outside your country. Contact us before uploading if you have a contractual data-residency requirement. We may update this policy when the service or legal requirements change and will publish the revision date here.

Contact

Privacy enquiries can be sent to support@pdfconvertor.online.